FAQ

Frequently Asked Questions

About the Product

What is the Relixa Ring Belt?

The Relixa Ring Belt is a hands-free fascia massage belt with deep vibration technology. It's designed to support recovery, promote circulation, and help you feel less bloated — while you go about your day.

How do I use it?

Strap the belt around your midsection, select one of the 3 smart modes and 5 intensity levels, and wear it for 15–30 minutes during light activity or while relaxing. Full instructions are included in the box.

How long does the battery last?

A full charge lasts approximately 3–5 sessions depending on intensity. It recharges via the included USB cable in about 2 hours.

Is it waterproof?

The belt is sweat-resistant but not waterproof. Do not submerge it in water or wear it in the shower.

Can I wear it while working out?

Yes — the belt is designed for walking, stretching, light workouts, or everyday movement. Just avoid heavy lifting or activities where the belt could shift.

How soon will I feel results?

Most customers report feeling lighter and more refreshed within the first few uses. Consistent daily use, along with movement and hydration, gives the best results.

Orders & Shipping

How long does shipping take?

Orders are processed in 1–2 business days. Delivery takes 7–15 business days depending on your location. See our Shipping Policy for details.

Do you ship worldwide?

Yes, we offer free worldwide shipping on all orders.

How can I track my order?

You'll receive a tracking link by email once your order ships. You can also check on our Track Order page.

Can I change my address or cancel my order?

Yes, if the order hasn't shipped yet. Contact relixaring.com within 4 hours of placing your order.

Returns & Refunds

What if it doesn't work for me?

We offer a 30-Day Money-Back Guarantee. Not satisfied? Email relixaring.com within 30 days of delivery for a full refund. See our Refund Policy.

What if my belt arrives damaged?

Send us a photo at relixaring.com within 7 days of delivery. We'll send a replacement immediately — no return needed.

Payment & Security

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), plus Apple Pay, Google Pay, and PayPal.

Is my payment secure?

Yes. All payments are processed through Shopify's secure checkout with SSL encryption. We never see or store your card details.

Still have questions?

Email us anytime at relixaring.com — we usually reply within 24 hours.